How to remove the Tours Option in CSM Portal
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05-30-2024 09:38 PM
Hi Community,
How to remove the Tours Option in CSM Portal?
Could you please provide the steps to remove the Tours option in CSM Portal?
Thanks,
Srinivasu

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05-30-2024 10:40 PM
Or... hide "Tours" using CSS.
Up to you.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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05-30-2024 09:55 PM
Hello Srinivasu2,
I agree with @Mark Roethof it's a Sys_property which is applicable for all portals. you can remove the "Tours" menu on header from "sys_properties" table. Just set value to 'false' for this property com. snc. guided_tours.
Regards,
Vaishnavi Lathkar
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05-30-2024 10:19 PM
Hi @Vaishnavi Lathk,
I see those 5 system properties, and which one do i need pick up and Edit?
Thanks,
Srinivasu

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05-30-2024 10:21 PM
Just set value to 'false' for this property com.snc.guided_tours.sp.enable.
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05-30-2024 10:31 PM
Ok, Thanks you, but sorry I want this for specific CSM Portal only, could you please let me know how to edit header widget?
Thanks,
Srinivasu