How to restart the "Flow" from specific step again?
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‎07-30-2024 02:36 AM
Hi All,
How to restart the "Flow" from a specific step again?
For example, I have a flow that contains 20 steps, and the "Ask for approval" step is 10, If I cancel the approval, I want to generate one Task and I want to restart the flow again from the 10th Step
Please suggest the recommended ServiceNow approach to me.
Thanks
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‎07-30-2024 06:01 AM
@Shantharao You can re-trigger a flow, however you can't re-trigger it from a specific step. Alternatively, you can add a wait for condition step and check if the approval is rejected, then you can perform some additional steps in the wait for condition block.