How to Restrict catalog item only to one group in Serviceportal

venkateshdhanap
Tera Contributor

Hi All,

 I have requirement to restrict one catalog item visibility to particular group. Others should not see the catalog item in SP but Other user can able to submit the same catalog item form via direct link which sent to them separately.

Difficulties faced:

If I restrict catalog item with Available For (user criteria), No one other than group members able to access catalog item even through the separate link. 

Tried to use advanced script in user criteria and accessed the current url (For seperate url I have added one parameter.)

but Can't able to access url and not sure when this script is running 

Debug logs also not working.

Kindly provide suggestions

Thanks in advance

Venkatesh Dhanapal

1 REPLY 1

scott barnard1
Kilo Sage

Hi

Create 2 items, put one in the category and restrict it via the user criteria

second one put in catalog but no category and mark the searchable flag false. It will not be visible or searchable but will be available via a direct link

 

regards