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How to send a notification after the approval is rejected or selected

avinashdube
Tera Guru

hi ,

 

I have a request to send  2 notification to requester , 
1st , when is approval is rejected , 2nd when is approval is approved

how can i achieve this ?

 

9 REPLIES 9

Danish Bhairag2
Tera Sage

Hi @avinashdube ,

 

There are OOTB notifications available whenever any approval gets approved or rejected for the OOTB table(eg Request,Change).

 

Are you looking for some custom table approvals?

 

Thanks,

Danish

HI @Danish Bhairag2 

i want to use different message content in that the client has provided 

Hi @avinashdube ,

 

You can do an insert & stay on the OOTB notification. Update the content of that notification along with the condition specific to ur requirement, so that 2 approval mails should not go.

 

For eg lets say if u want to do it for a specific catalog item approvals. In the when to send tab u can add condition by dot walking to the item field which states item is "something" then only trigger this notification.

 

Thanks,

Danish

THANKS for the reply , how can i edit this OOB notfications ,can you help me with the steps