How to send a notification using UI action?

prash4
Tera Expert

I have requriement, where i need to create a ui action and when clickon ui, we need to send an email.

1) created event on incident table

2) created notification on incident table.

when to send > event is fired.

3) Created ui action on incident table

added event in ui action but i am not able to send notification.

Quick help would be really appreciated.

8 REPLIES 8

Hi @Sagar Pagar 

below is the ui action iam currently working, this action need to be hidden once clicked.

 

 

 

Ankur Bawiskar
Tera Patron
Tera Patron

@prash4 

you should use UI action condition to show/hide it

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

could you please help me with the condition or script.

 

Thank you

 

Wybren1
Tera Guru

Here's a UI Action example:

Wybren1_0-1698836531880.png
Don't forget to create the event in the Event Registry table.
Then simply pick it up in the notifications.