How to send a notification using UI action?
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‎10-30-2023 07:54 AM - edited ‎10-30-2023 09:53 AM
I have requriement, where i need to create a ui action and when clickon ui, we need to send an email.
1) created event on incident table
2) created notification on incident table.
when to send > event is fired.
3) Created ui action on incident table
added event in ui action but i am not able to send notification.
Quick help would be really appreciated.
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‎11-01-2023 03:51 AM - edited ‎11-01-2023 05:48 AM
Hi @Sagar Pagar
below is the ui action iam currently working, this action need to be hidden once clicked.
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‎10-31-2023 07:23 AM
you should use UI action condition to show/hide it
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-31-2023 08:58 AM
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‎11-01-2023 04:03 AM
Here's a UI Action example:
Don't forget to create the event in the Event Registry table.
Then simply pick it up in the notifications.