How to send a notification with an attachment when a catalog request is complete?

Alextia
Giga Expert

‎08-11-2023 10:28 PM

Hi Everyone,

I just want to send a notification with an attachment which is suppose to be added with the records based on the users inputs in the catalog request. The notification must be sent to requester when the catalog request is complete/closed. Can anyone help me that how it can be done?

 

Thanks

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Karthiga S
Kilo Sage

‎08-12-2023 06:40 AM

Hello @Alextia 

 

There are a few options for adding attachments to notifications. Please find the related article Adding attachment to emails 

 

You can write the notification on the respected table and adding conditions with state.

 

Please mark this Correct and Hit Like if it works!

 

Regards,

Karthiga

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DanielCordick
Mega Patron
Mega Patron

‎08-12-2023 07:31 AM

What Kind of attachment are you trying to add? pdf or csv?

Link for attachment on email: Attachment on Email 

PDF/CSV - https://www.servicenow.com/community/developer-forum/i-want-to-generate-pdf-of-t-a-ritm-variables/m-...

 

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response helped in any way 

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