How to send an approval according to Primary and secondary

PoorminaB
Tera Contributor

‎09-25-2024 10:02 AM

Hi  All, 

I am working on a flow designer where I am sending an approval to XYZ group. This group has 4 members (A,B,C,D) in which A is primary and B,C,D are secondary. In the ask for an approval, I added the XYZ group but how I can define in the flow the approval should go to primary approver(A) first, if A doesn't approver the it should go to secondary approvers. How I can configure this.?

Thanks in advance.

 

 

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Abhishek_Thakur
Mega Sage

‎09-25-2024 10:26 AM

Hello @PoorminaB ,

You can utilize the "% of user approves" filter condition and in that provide the group name & primary user. So, the first approval will trigger to the picked user and then group. Attaching the screenshot for your reference.

Approval.png

This approach you can follow.

 

Please mark my answer as accepted solution and give thumbs up, if it helps you.

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