How to Send Attachments To Third party Tool using Rest Message

[siva44]

Hi 

I have created Bussiness rule for Rest message integration  in incident table ,in script i have also mapped the attachments also but attachment script is not working

script:

function executeRule(current, previous /*null when async*/) {

try {

 var rest =  new sn_ws.RESTMessageV2('Test_integration_outbound', 'Create');

       var Pcomments=current.comments.getJournalEntry(-1);//Get all comments

        var attch=new GlideRecord('sys_attachment');

        attch.addQuery('table_name=incident');

        attch.addQuery('u_incident.number',current.sys_id);

        attch.query();

        if(attch.next){

            var sa= new GlideSysAttachment();

    var binData=sa.getBytes(attch);

    var base64Data=GlideStringUtil.base64Encode(binData);

    var filename=attch.file_name;

    var filetype=attch.content_type;

        }

// Prepare the request body

var requestBody = {

"Ticket":{

'Attachments' : {

'Attachment': {

'AttachmentContent': base64Data,

'AttachmentName': filename,

'AttachmentDescription': filetype

}

 },

'CustomerTicketID': current.getValue('number'),

'Comments':Pcomments,

'CustomerContactInformation': current.caller_id.email.getDisplayValue(),

'Description': current.getValue('description'),

'Title': current.getValue('short_description'),

'TicketType':'Incident',

'AffectedCIs': current.cmdb_ci.getDisplayValue(),

'BusinessUnit': current.u_companys_affected.getDisplayValue(),

}

};

// Convert the request body to a JSON string

var requestBodyString = JSON.stringify(requestBody);

// Set the request body in the REST message

rest.setRequestBody(requestBodyString);

rest.setRequestHeader('Content-Type', 'application/json');

rest.setStringParameter('token', authCode);

// Execute the REST call

var response1 = rest.execute();

var responseBody1 = response1.getBody();

var httpStatus1 = response1.getStatusCode();

// Optionally, log the response for debugging

gs.info('REST Response: ' + responseBody1);

gs.info('HTTP Status: ' + httpStatus);

} catch (ex) {

var message1 = ex.getMessage();

gs.error('Error executing REST message: ' + message1);

}

})(current, previous);

[Paul Curwen]

Use

 Thankfully there is a much easier way of doing this. RESTMessageV2 has a method called setRequestBodyFromAttachment(attachmentSysId).

Use this instead of setRequestBody. You can remove all of the code that calls GlideSysAttachment and just pass the sys id of the attachment you want to send to this method, and that should work for you. 

[siva44]

Hi @Paul Curwen 

can u send modify code