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How to send email ATF

ServiceNow Use6
Tera Guru

Hi,

I am trying to send an email with the order number to the same user who created the catalog item. Kindly help.

 

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Regards

Suman P.

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@ServiceNow Use6 

you can check if email triggered or not using ATF by checking Email logs

see this

How to check Email record in ATF 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Sarthak Kashyap
Kilo Sage

Hi @ServiceNow Use6 ,

 

Try in your ATF add step call - Validate Outbound Email and add below conditions

 

SarthakKashyap_0-1762236054917.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak