How to send email ATF

[ServiceNow Use6]

Hi,

I am trying to send an email with the order number to the same user who created the catalog item. Kindly help.

Regards

Suman P.

[Ankur Bawiskar · Accepted solution]

@ServiceNow Use6 

you can check if email triggered or not using ATF by checking Email logs

see this

How to check Email record in ATF 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar · Accepted solution]

@ServiceNow Use6 

you can check if email triggered or not using ATF by checking Email logs

see this

How to check Email record in ATF 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Sarthak Kashyap · Accepted solution]

Hi @ServiceNow Use6 ,

Try in your ATF add step call - Validate Outbound Email and add below conditions

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak