How to send notification to both previous assigned to and newly assigned to person

[prakhar_yadav]

Hi Community

How to send notification to both earlier assigned to person and recent assigned to person in any form, take an example of incident form. So, if incident was assigned to "A" then it was changed to "B" then notification should reach to both "A" and "B".

Thanks,

Prakhar

[Gangadhar Ravi]

Please check this post 

https://www.servicenow.com/community/itsm-forum/send-email-to-previous-assigned-to-when-assigned-to-...

[Sid_Takali]

Hi @prakhar_yadav Refer this thread https://www.servicenow.com/community/now-platform-forum/if-an-incident-has-been-reassigned-to-a-new-... 

[Aditya Banka2]

I would suggest you to check Gangadhar Ravi's post. It has all the information which is required.