How to set a field to mandatory in a UI page?

snow_beginner
Mega Guru

‎05-23-2023 06:19 AM

Hi everyone, so I have this UI page for an escalate button. It is 4 questions in there but about 3 are mandatory. I am not sure how to set them to mandatory. Please help I have written the code below for the UI page and the UI action. If I check the isolate script checkbox on the UI action, then it does make the first field mandatory but upon choosing the option it then goes to a new window and just does not work. I have put mandatory="true" in the text area in the html but that does not work on the actual form, but when I try the UI page then it works fine. 

 

UI Page - HTML

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<body onload="hideonload()"> <!--calling method hideonload when form loads - 16606-->
	

	<g:ui_form>

		<g:evaluate var="jvar_esChoices" object="true"> //SFSTRY0016606
			var grChoice = new GlideRecord('sys_choice');
			grChoice.addEncodedQuery("nameSTARTSWITHincident^element=u_escalation_reason");
			grChoice.query();
			grChoice;

		</g:evaluate>
		
		<!-- from line 7 - 13 we are querying the sys_choice table, where element is u_escalation_reason and showing these choices into the dropdown field which is reason for escalation-->


		<div class="row"> 
			<div >
				<label for="dialog_comments_1" style="padding:16px;font-weight:bold;">Reason for escalation:</label>
				<select id="dialog_comments_1" name="dialog_comments_1" class="form-group" style="margin-left:16px !important;margin-right:16px !important" required="true" onload="escalateIncident()" onchange="processOther()" >
					<option value="">None</option> 
					<j:while test="${jvar_esChoices.next()}">
						<option value="${jvar_esChoices.getValue('label')}">${jvar_esChoices.getValue('label')}</option> 
					</j:while>
					<!-- lines 22-24 showing the choices into the selectbox which were queried in the above gliderecord-->
				</select>
		</div>

		</div>
		
		
		<div class="row" id="name1"> 
		<div id="other_label"> 
			<span style="padding:16px;font-weight:bold;" >
				Please provide your reason for escalation</span>
		</div>
		<div class="form-group" style="margin-left:16px !important;margin-right:16px !important">
			<textarea  mandatory="true" id="dialog_comments_4" name="dialog_comments_4" class="form-control" ></textarea>	
		</div>	
	</div>
		
	
		<div class="row">
		<div >
			
			<span style="padding:16px;font-weight:bold;" >
				Please provide any additional information that you believe will be relevant to the investigation</span>
		</div>
		<div class="form-group" style="margin-left:16px !important;margin-right:16px !important" >
			<textarea mandatory="true" id="dialog_comments_3" name="dialog_comments_3" class="form-control" ></textarea>	
		</div>	
	</div>
		
	
	<div class="row">
		<div >
			<span style="padding:16px;font-weight:bold;" >
				Name and number of an alternative contact should you be unavailable</span>
		</div>
		<div class="form-group" style="margin-left:16px !important;margin-right:16px !important">
			<textarea mandatory="true" id="dialog_comments_2" name="dialog_comments_2" class="form-control" ></textarea>	
		</div>	
	</div>
		
		<!--using divs to organize form elements of fields into 1 row per one element, so in row we are showing just 1 field-->

	<div class="modal-footer">
		<span class="pull-right">
			<button  id="cancel_button" onclick="window.GlideModalForm.prototype.locate(this).destroy(); return false" title="" type="cancel">
				Cancel
			</button>
			<button class="btn btn-primary" id="ok_button" onclick="escalateIncident()"  title="" type="submit">
				Escalate
			</button>


		</span>
	</div>
	</g:ui_form>
	</body>
</j:jelly>

UI page - client script

 

addLoadEvent(hideonload);
document.getElementById("dialog_comment_1").setAttribute("class","required"); 
function hideonload() {
    document.getElementById("name1").style.display = "none"; 
	
	
	//hiding the div id=name1 when the form loads since that holds the question for the other option. 
    
}

function escalateIncident() {
    //Make sure there are comments to submit
    var reason1 = document.getElementById("dialog_comments_1").value; 
	
	//getting the value of dropdown and storing them into the variable comments below
	
    var comments = '';
    if (reason1 == 'Other') { //16606-FA - capturing value of questions from escalation in the comments
        comments = 'Reason for escalation: ' + document.getElementById("dialog_comments_1").value + ' \n Name and number of an alternative contact \n ' + document.getElementById("dialog_comments_2").value + '\n reason for escalation \n' + document.getElementById("dialog_comments_4").value + ' \n additional information \n ' + document.getElementById("dialog_comments_3").value;


    } else {
        comments = 'Reason for escalation: ' + document.getElementById("dialog_comments_1").value + ' \n Name and number of an alternative contact \n ' + document.getElementById("dialog_comments_2").value + ' \n additional information \n ' + document.getElementById("dialog_comments_3").value;
    }
    escalate(comments, document.getElementById("dialog_comments_1").value);

    function getResponse(response) {

    }
}

function processOther() { //showing and hidhing the other related field, checking if reason is other, then show the field, otherwise hide it
    var reason = document.getElementById("dialog_comments_1").value;
    if (reason == 'Other') {
        document.getElementById("name1").style.display = '';
    } else {
        document.getElementById("name1").style.display = "none";
    }

}

 

UI Action = script

var dialogClass;
var justification;
function loadJustificationDialog() {

	dialogClass = new GlideModal('incident_escalation_justification');
	dialogClass.setTitle('Escalate Incident Justification');
	dialogClass.setSize(700,400);
	dialogClass.render();
}
//added line 7 to set the size of the escalate window which pops up.
function escalate(comments,escalation_reason) {
	dialogClass.destroy();
	
	//g_form.save();
		var ga = new GlideAjax('LBGEscalateIncident');
	ga.addParam('sysparm_name','escalate');
	ga.addParam('incident', g_form.getUniqueValue());
	ga.addParam('justification', comments);
	ga.addParam('escalation_reason', escalation_reason);
	ga.getXML(gaEscalateIncident);
	
	function gaEscalateIncident(response) {
		reloadWindow(window);
	}
}

if(typeof window == 'undefined')
	escalate_incident_confirmation();

//Server-side code
function escalate_incident_confirmation() {
	current.work_notes = 'This incident has been escalated';
	current.update();
	gs.addInfoMessage(gs.getMessage('{0} has been escalated', current.getDisplayValue()));
	action.setRedirectURL(current);
}

 

UI Action workspace script

function onClick(g_form) {
	
	openPopup();
	
	function openPopup() {
        if (!g_form.getControl('work_notes')) {
            getMessage('Cannot escalate incident as Worknotes is not visible', function(msg) {
                g_form.addErrorMessage(msg);
            });
            return false;
        }

        var url = "/lbg_inc_escalate_sow.do?sysparm_stack=no&sysparm_workspace=" + true;
        g_modal.showFrame({
            title: getMessage("Escalate Incident Justification"),
            url: url,
            size: 'lg',
            autoCloseOn: 'URL_CHANGED',
            callback: function(ret, data) {
                if (ret)
                    escalateIncident(data);
            }
        });
    }
	
    function escalateIncident(data) {
        var escalateComments = data.comments;
        escalate(escalateComments.toString());
	}
	
	function escalate(comments) {
        var ga = new GlideAjax('LBGEscalateIncident');
        ga.addParam('sysparm_name', 'escalate');
        ga.addParam('incident', g_form.getUniqueValue());
        ga.addParam('justification', comments);
        ga.getXML(gaEscalateIncident);

        function gaEscalateIncident(response) {
            g_form.save();
        }		
	}
}

 I 

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  • 1,732 Views
3 REPLIES 3

sourav1999
Mega Guru

‎05-23-2023 06:36 AM

• Go to the UI page you want to set the field to mandatory.
• Click on the field you want to make mandatory.
• Select the ‘Mandatory’ checkbox.
• Click ‘Save’.

 

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snow_beginner
Mega Guru
In response to sourav1999

‎05-30-2023 12:49 AM

Hi,

 

That does not work. There is an 'Escalate' button on the incident form which when pressed brings up a dialog box with questions asking why etc. When you click the question nothing happens. That dialog box or pop up is the code I have put in my question and is done in UI page. I have tried to set mandatory=true in the UI page code but that's not working. 

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jaheerhattiwale
Mega Sage
Mega Sage
In response to snow_beginner

‎05-30-2023 12:56 AM

@snow_beginner Set required="true" and then try.

 

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