how to set default values in catalog item

[keval3]

Hello All,

I have one requirement in which I have to set default value Requested for,Location,Employee Id,and Department.

I set the default value of Requested for but not able to set remaining. I attached the screen short of both

Please let me know if any one have idea.

Thanks & Regards

Keval

[keval3]

Hi Ankur,

I am asking about default value once the catalog item will open then need default value 

Requested for and department are displayed properly by using your help but location and Employee id are not display by default side. 

[Ankur Bawiskar]

Hi,

Did you check that user i.e. System Administrator has employee ID and location populated in user record?

are your using this in global scope or scoped app?

Regards
Ankur

[Shweta Kasbe1]

@Ankur Bawiskar  i am trying to autopopulate employee number in order guide.Its not working

[quintenvandenb1]

Hello Keval

From what I can see, this can be solved with an onChange client script.

Create a new onChange client script that runs onChange on the requested_for field. Then create a client script with a getReference() to retrieve the fields of the requested_for variable.

g_form.getReference('requested_for', function(userData){

g_form.setValue('department', userData.department);

});

https://developer.servicenow.com/dev.do#!/reference/api/orlando/client/c_GlideFormAPI#r_GlideForm-GetReference_S_F?navFilter=getReference

Kind regards

Quinten

[Rupali1]

Hii Keval,

  use javascript:gs.getUser().manager.name;

Marks as helpful or correct if it helps you.

Thanks,

Rupali Bondar