How to set more fields as mandatory when clicking on 'Resolve'

Alon Grod
Tera Expert

hi,

I have the field system_failute (True/false) on the incident table. I have a requirement that when the user click on the ui action 'Resolve' in the SOW, more fields should become mandatory in addition to close_code and close_notes. How can I achieve that?

6 REPLIES 6

jaheerhattiwale
Mega Sage
Mega Sage

@Alon Grod Have you tried the solution proposed by @Rajesh_Bhise . That should work.

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Saraswathi1
Tera Contributor

Hi Alon,

 

Were you able to acheive it, i too need to set Close Code and Close notes mandatory on Resolve pop up on Servoce operations workspace.

 

Any help will be much appreciated.

 

Thanks,

Saras