How to set more fields as mandatory when clicking on 'Resolve'
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‎09-03-2023 07:58 AM
hi,
I have the field system_failute (True/false) on the incident table. I have a requirement that when the user click on the ui action 'Resolve' in the SOW, more fields should become mandatory in addition to close_code and close_notes. How can I achieve that?
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‎09-05-2023 11:06 PM
@Alon Grod Have you tried the solution proposed by @Rajesh_Bhise . That should work.
ServiceNow Community Rising Star, Class of 2023
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‎04-08-2024 03:30 AM
Hi Alon,
Were you able to acheive it, i too need to set Close Code and Close notes mandatory on Resolve pop up on Servoce operations workspace.
Any help will be much appreciated.
Thanks,
Saras