How to set the View Article button in Genius Result to display?

WANG HONG BAO
Tera Expert

Hello,

Does anyone know how to set the View Article button in Genius Result to display?

Thank you very much.

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8 REPLIES 8

1. As of now AI search is not available on PDI instances.
    Therefore, AI search needs to be used on higher-level instances.

 

2. If the above conditions are met, taking (AI Search Genius Result Configurations --Q&A) as an example, you need to comment out the code in the red box.

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3. Result association(EVAM View Config - Q&A Genius Result)

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※It should be noted that you should ensure that the state of AI Search Genius Result Configurations --Q&A Active is true.

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The above is my personal opinion.
If this is helpful to you. Mark it helpful and Accept Solution.

I see that this configuration is for AI search, do you have a configuration for setting up Now Assist for AI Search and using the Now Assist Q&A Genius Results card?

@WANG HONG BAO How do you comment out the code in the red box? That record indicates "This item is read-only based on its protection policy."

 

I tried cloning it, but the Genuis Result Model Fields related records were not included during the clone.

@WANG HONG BAO Your result association screen: how do I access that? where is that because i dont see a trigger rule on any of my screens. 

I have enabled it but i dont see any results from a Q&a standpoint.