How to set the View Article button in Genius Result to display?
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‎07-30-2024 10:25 PM
Hello,
Does anyone know how to set the View Article button in Genius Result to display?
Thank you very much.
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‎08-09-2024 02:05 AM - edited ‎08-09-2024 02:25 AM
1. As of now AI search is not available on PDI instances.
Therefore, AI search needs to be used on higher-level instances.
2. If the above conditions are met, taking (AI Search Genius Result Configurations --Q&A) as an example, you need to comment out the code in the red box.
3. Result association(EVAM View Config - Q&A Genius Result)
※It should be noted that you should ensure that the state of AI Search Genius Result Configurations --Q&A Active is true.
The above is my personal opinion.
If this is helpful to you. Mark it helpful and Accept Solution.
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‎08-11-2024 05:16 PM
I see that this configuration is for AI search, do you have a configuration for setting up Now Assist for AI Search and using the Now Assist Q&A Genius Results card?
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‎08-11-2024 11:48 PM
@WANG HONG BAO How do you comment out the code in the red box? That record indicates "This item is read-only based on its protection policy."
I tried cloning it, but the Genuis Result Model Fields related records were not included during the clone.
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‎10-10-2024 09:34 AM
@WANG HONG BAO Your result association screen: how do I access that? where is that because i dont see a trigger rule on any of my screens.
I have enabled it but i dont see any results from a Q&a standpoint.