How to set up auto approvals using Change Approval Policies?
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‎02-21-2025 04:26 AM
Business is wanting to set up auto approve/reject functionality using Change Approval Policies. This is to that when approvals are created for the affected CI support groups for a change, some of these can be automated if conditions are met. They want this done through Approval Definitions so support groups manage approvals by setting conditions to remove / add / auto-approve their approvals. How can I achieve this?
Or is it better to do it through Approval Rules for change requests?
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‎02-21-2025 04:29 AM
Hi @Kiran_25
For change approval policies are best way. This video will give you a length details.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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