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How to set up auto approvals using Change Approval Policies?

Kiran_25
Tera Expert

Business is wanting to set up auto approve/reject functionality using Change Approval Policies. This is to that when approvals are created for the affected CI support groups for a change, some of these can be automated if conditions are met. They want this done through Approval Definitions so support groups manage approvals by setting conditions to remove / add /  auto-approve their approvals. How can I achieve this?

 

Or is it better to do it through Approval Rules for change requests?

 

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Kiran_25 

 

For change approval policies are best way. This video will give you a length details.

 

https://youtu.be/ZagkeAE0dc8

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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