How to Set Widget Visibility... Service Portal

[ashishgupta]

1. I have a requirement to have a particular widget for a special category of the Service Catalogs.

Please can you help me out in setting the visibility of particular widget over "sc_cat_item" page for a special category of the Service Catalogs.

2. Also, I want to hide the Submit Button on the "SC Catalog Item" widget for particular service Catalog.

ctomasi

pradeepksharma

b-rad

[Chuck Tomasi]

Hi Ashish,

My knowledge of Service Portal is almost non-existent at this point. I wish I could offer help, but I'm not a subject matter expert in this area (yet). Sorry.

[ashishgupta]

Thanks for reply

ctomasi Please can you route it to some Service Portal Expert.

Just Tag anyone..

[Chuck Tomasi]

fschuster - any thoughts?

[fschuster]

Have your server part of the widget set "visibility" variables based on the according category (use case 1) and the according catalog (use case 2).

E.g. "if(myCategory == xyz)" - set a variable, e.g. "showCategory" to "false".

These variables could e.g. come from Widget Options or System Properties.

Then you will have to add an ng-show/ng-hide on the HTML level that evaluates the visibility expression and either shows or hides the <div> or the <button>.

E.g. (ng-show="showCategory") - meaning only if showCategory is true, we will display that element.

[ashishgupta]

Hi Frank,

Thanks for the reply.

I am creating a widget that is responsible for accepting the usefulness of the Service Catalog Items:

Server Side Script:

All three Highlighted Logs Results are:

Please can you guide me in achieving the Selected Catalog's Category.   None of the above logs are able to fetch the category.

Once I am able to achieve the Category I can easily compare and use ng-show in HTML against <div>