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05-10-2024 01:01 AM
Hi,
We previously had agent assist set up on multiple tables in UI builder, and we set conditions on what table the agent assist tab appears on the screen conditions field on the UX Screen.
However with the recent upgrades of UI builder, it seems side bar is configured a little differently. Meaning previously we would select 'Contextual sidebar' add a view port then add variants of agent assist. However now in the OOTB we dont need to select a contextual side bar component and can just add a new tab on 'Tab sidebar' then add the component under that tab and then it will appear in the side bar. This is great actually and easier to set up in the new UI Builder.
However now we are trying to control the visibility of these tabs. However as mentioned above it's a little bit different, there is no longer a ux screen record for these tabs to add the conditions, it now seems we have to hide the tab through conditions on the tab itself, in the screenshot is the OOTB condition.
What condition can we add using data binding or script to make it appear on a specific table. For e.g. for the one shown in the screenshot we want the tab to only appear on 'finan_accounts_payable'.
We have tried doing "parent.table=finan_accounts_payable", "parent=finan_accounts_payable" and also tried data binding such as
@Brad Tilton - You have helped with UI Builder queries and I have spoken to you in the past. Do you have any ideas on how we can achieve this here please?
Solved! Go to Solution.
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05-13-2024 01:15 AM
This is the new knowledge article for setting up agent assist on the updated UI Builder - KB1638520
After following these steps I managed to set this up successfully.
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05-13-2024 01:15 AM
This is the new knowledge article for setting up agent assist on the updated UI Builder - KB1638520
After following these steps I managed to set this up successfully.