Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to show an alert message on the form if user clicked on a button?

Devi12
Giga Guru

Hi,

I have requirement to show an alert message on the form, if user clicks on a button. In "sn_vul_vulnerable_item" form I need to make the "Assigned to" field as mandatory when user clicks on a button "Request exception". I made it using onSubmit client script, but it is working only when user clicked on save or update button. I need to make the "Assigned to" as mandatory if user clicks on "Request exception". How can I do that?

Below are the attachments:

Devi12_0-1680683772874.png

Currently I made Assigned to field as mandatory using dictionary override. This is also not working. 

 

2 ACCEPTED SOLUTIONS

Hi Uday,

Thanks for the reply.

I already have the OOTB UI action named "Request Exception". In that UI action script I have added your script, not working.

Devi12_0-1680707984092.png

 

View solution in original post

Hi @Devi12  write my script after first line then it will work.

View solution in original post

18 REPLIES 18

Hi Ankur,

Below is the script line I have added in Request exception UI action:

Devi12_0-1680689633498.png

 

@Devi12 

can you update your line number 4 as this

if(assignedTo == '' || assignedTo == null)

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

I tried replacing line 4 but not working.

@Devi12 

did you add alert() and debug?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

No Ankur. This is the script.

Devi12_0-1680701397245.png