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How to show change details on My Task on esc portal . OOTB no details are shown.

snow34
Tera Contributor

snow34_0-1699168547492.png

I want to show all the change details under My Task. on service portal it is visible but on esc portal it is not visible .

snow34_1-1699168674223.png

Like how everything is visible on sp portal . same i want in esc portal . please help me with the solution.

1 REPLY 1

mihirlimje867
Tera Guru

Hello @snow34 ,

Search "To-dos Configurations" in your navigation and Open the approval table records.

mihirlimje867_0-1729511587436.png

There are two records for the "Open" tab and the "Closed" tab. Do the same for both.
Open the records and add in the detail row tab>details field

mihirlimje867_1-1729511736251.png

 

 


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Thank you.