How to show fields in request form in esc service portal

Alon Grod
Tera Expert

Hi,

What is the name of the table that responsible for showing the fields in request form in service portal? I would like to add more fields next to 'Item' and 'Requested For'

Screenshot 2024-05-02 at 11.11.11.png

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Alon Grod 

 

Might be worth checking at 

 

AGLearnNGrow_0-1714637818378.png

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Alon Grod 

 

Might be worth checking at 

 

AGLearnNGrow_0-1714637818378.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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