how to show full email on activity log in custom table

Dinesh29
Tera Contributor

‎12-16-2022 07:07 AM - edited ‎12-16-2022 07:19 AM

161BABB9-695C-4673-A71D-98BBE9ED16B8.jpeg

 

How to enable full email on activity log in custom table.

 

I cannot see full email in email activity log .i can see a slide bar to slide the email.

Can anyone help me?

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4 REPLIES 4

reshmapatil
Tera Guru

‎12-16-2022 07:57 AM

Hi @Dinesh29 ,

 

It's OOB configuration.

 

Regards,

Reshma

**Please mark my answer correct or helpful based on the impact**

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Dinesh29
Tera Contributor
In response to reshmapatil

‎12-16-2022 07:58 AM

Can you help me where i can check this?

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reshmapatil
Tera Guru
In response to Dinesh29

‎12-16-2022 08:11 AM - edited ‎12-16-2022 08:34 AM

Hi @Dinesh29 ,

 

Check the below links:

 

  1. https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/form-administ...
  2. https://www.servicenow.com/community/developer-articles/copying-content-sent-from-the-email-client-t...

 

Regards,

Reshma

**Please mark my answer correct or helpful based on the impact**

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jaheerhattiwale
Mega Sage
Mega Sage

‎12-16-2022 08:35 AM

@Dinesh29 Go to activities filter and check "Sent/Received Email" as shown in image below

jaheerhattiwale_0-1671208423473.png

 

This will take of showing the email related to that record on activities. But in dev instances as email sending is disabled we need to email log type to sent in email [sys_email] table as shown in image below

jaheerhattiwale_1-1671208520040.png

 

 

Please mark as correct answer if this solves your issue.

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