How to show Multi Row Variable Set on SCTASK's variable editor section!! HELP

[Snehal2]

Hi All,

How to add/show Multi Row Variable Set on sctask's variable editor section?

I know that it can be added from the workflow but is there any other way because I am using the generic workflow on 120 catalog items and how to add this multiRow variable on the sctask from workflow?

on a catalog i have 2 multiRow variable, amongst which one multiRow is visible on sctask(not added from workflow but still visible on sctask) while other is not visible on sctask. I am not able to understand how one of multiRow variable is visible and other is not visible in SCTASK... 😞 

Regards,Snehal 

[Ankur Bawiskar]

Hi Snehal,

Is it not showing on the catalog task if you have selected from the catalog task activity of the workflow?

Did you check any onload client script or catalog UI policy is hiding it onload?

Regards

Ankur

[Ashutosh Munot1]

HI,

Check this:

https://community.servicenow.com/community?id=community_question&sys_id=c16ec985db8848d023f4a345ca96...

Thanks,
Ashutosh

[Harsh Vardhan]

on London version you were able to see the MRVS on catalog task form, if you are on Madrid it has restricted (you can not set those MRVS variable as "Global" ) , it is by design.

if you want to add it on catalog task form then you have to add those variables in your workflow catalog task activity. 

Might be possible first MRVS has been updated before Madrid version or any patch upgrade. please confirm when the first MRVS has been added to the catalog form ? before Madrid ?