How to show ("show all journal fields/show one journal field)button (UI macro) next to additional comments and worknotes

[Monica5]

In My instance show all journal fields/show one journal field is hidden how to re enable it?

[Swapnil Soni1]

Hi Monica,

Check this thread

https://hi.service-now.com/kb_view.do?sysparm_article=KB0690107

Let me know if this helps.

Thanks

[Monica5]

Hello,

I have checked this article, it is for the activity field, i do not want that. I want the ui macro to be displayed in my instance which is disabled some how