how to show RITM on Task form using related list
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‎11-10-2016 09:27 AM
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‎11-10-2016 09:41 AM
Hi Dilini,
First go to system definitions=> relations and then create a new relation with RITM on task name and then applies to table will be 'Catalog task' and Queries from table will be 'Requested Item'
and this is the script
(function(){
current.addQuery("request", parent.request);
current.addQuery("table_sys_id", parent.request_item.toString());
})();
Now save this relationship.
Go to service catalog => task and open the record and configure => related list and bring in RITM on task to right and save. This should show you your request item.
Thank you,
Please mark correct if applicable.
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‎11-10-2016 10:56 AM
Your code give all requested items in the catalog order/cart. I need only requested item related to the task.
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‎11-10-2016 11:01 AM
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‎11-10-2016 11:25 AM