How to show variables from catalog item on sc_task as well
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‎01-09-2024 01:36 AM
Hi,
When a user creates a request item from the portal, i can see the variables in the form layout inside the RITM. Why I dont see the variables in the relevant sc_task as well? I do have the variable Editor inside the form layout in the sc_task but I still cant see the variabels.
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‎01-09-2024 01:39 AM
Did you check your flow in Flow Designer / Workflow if it actually attaches the variables for tha specific catalog item?
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‎01-09-2024 01:44 AM - edited ‎01-09-2024 01:49 AM
Hello @Alon Grod ,
Have you added variables from flow/workflow?
If not then add the variables from flow/workflow.
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‎01-09-2024 01:58 AM
@Unique45 hi can you please explain how?
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‎01-09-2024 02:27 AM - edited ‎01-09-2024 02:28 AM
1) If you are using the workflow then add variables from catalog task activity:
2)If you are using flow then select the your catalog item in the Template Catalog Item [Catalog Item] and select the variables.