How to stop Global Search from defaulting to XXX.service-now.com/now/sir/record/

ritaaudi
Tera Contributor

‎05-08-2025 06:17 AM

Hi: How can I stop Global Search from defaulting to XXX.service-now.com/now/sir/record/

It should go to default classic UI. 

Thank you, Rita

 

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Brian Lancaster
Tera Sage

‎05-08-2025 07:32 AM

Is this system property set to false?

glide.ui.polaris.experience

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ritaaudi
Tera Contributor

‎05-08-2025 07:53 AM

It was glide.ui.polaris.ais_ready that was set to true that did that. Updated it to false and that fixed it. Thx

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