How to store the business hours since the incident was last updated?

[nayanmule]

Hi All,

I want to store the business hours in some field since the incident was last updated. 

For example if incident was last updated 2 days ago, I want to add that time in business hours & store it in some field. 

So, here the field will store the value as (9x2 = 18 hours) . 

Any help will be appreciated.

Thanks 

Nayan Mule

[Ankur Bawiskar]

@nayanmule 

Were you able to achieve this?

If yes then share the script so that it helps other members.