How to trigger a flow from a UI Action

[Mahesh_Krishnan]

All:

I have created the following UI Action to execute a flow but it is not working.

(function() {

try {
var rec_id = g_form.getUniqueValue();
var gr = new GlideRecord('x_cpts_onboarding_cpts_referral_data');
var inputs = {};
inputs['current'] = gr.get(rec_id); // GlideRecord of table: 
inputs['table_name'] = 'x_cpts_onboarding_cpts_referral_data';

// Start Asynchronously: Uncomment to run in background.
// sn_fd.FlowAPI.startFlow('x_cpts_onboarding.invite_to_apply', inputs);

// Execute Synchronously: Run in foreground.
sn_fd.FlowAPI.executeFlow('x_cpts_onboarding.invite_to_apply', inputs);

} catch (ex) {
var message = ex.getMessage();
gs.error(message);
}

})();

The trigger condition I have set in the flow is for a record update and not create.

Per an earlier community post

https://community.servicenow.com/community?id=community_question&sys_id=d25c8167db00149c23f4a345ca9619d5

I have also set the When to Run the Flow value to "Run for non-Interactive Session", but the flow is still not triggering.

Appreciate any assistance from this group.

Mahesh

[MrMuhammad · Accepted solution]

Hi, 

Try this. This is server side code snippet so please make sure you run this on the server side of UI action.

(function() {

    try {
        var rec_id = current.sys_id;
        var gr = new GlideRecord('x_cpts_onboarding_cpts_referral_data');
        if (gr.get(rec_id)) {
            var inputs = {};
            inputs['current'] = current; // GlideRecord of table: 
            inputs['table_name'] = 'x_cpts_onboarding_cpts_referral_data';

            // Start Asynchronously: Uncomment to run in background.
            // sn_fd.FlowAPI.startFlow('x_cpts_onboarding.invite_to_apply', inputs);

            // Execute Synchronously: Run in foreground.
            sn_fd.FlowAPI.executeFlow('x_cpts_onboarding.invite_to_apply', inputs);

        } catch (ex) {
            var message = ex.getMessage();
            gs.error(message);
        }
    }

})();

Thanks & Regards,

Sharjeel

[Mahesh_Krishnan]

Thank you very much Sharjeel!  I guess I was using some client-side functions in a server-side script.

I am just getting familiar with scripting and was not aware of this.

Again, thank you very much!

[MrMuhammad]

Happy to Help 🙂

FYI, there were two things that I fixed. First you guessed it right, you had used g_form which is client side API and cannot be used on server side. Second was the value you were setting for inputs['current'], it requires a GlideRecord object instead you were setting the sys_id of the record. In UI action server side code we have current as a GlideRecord Object for the table UI action created for.

I hope this helps!

Thanks & Regards,

Sharjeel

[Mahesh_Krishnan]

Interesting point on the second error.  On snguru.com there was a list of gliderecord functions he does through and the gr.get(sys_id) used after the GlideRecord statement I though fetched the entire record from the table.

Clearly, that is not what was happening or I just used it incorrectly.

Thanks a bunch again!