How to trigger a keyword search from a flow or script

ShumaS
Tera Contributor

Is there a way to trigger a keyword search (table search via search resources) from a flow or script and retrieve the results?

I want to retrieve the results available in the following location:
Service Operations Workspace
> Record Form View
> Recommendation
> Search

Not like Look Up Records

4 REPLIES 4

lauri457
Tera Sage

Can you elaborate more on what you are trying to do? You can use grs method addEncodedQuery to do a keyword search on a table

gr.addEncodedQuery("123TEXTQUERY321=helloworld")

 

ShumaS
Tera Contributor

ShumaS_0-1769558111481.png

I hope the attached image helps convey my intent.
By “Contextual Search,” I am referring to what appears in the ‘Search’ tab under “Recommendations” in the Service Operations Workspace.

What I want to achieve with the flow script:
Call the Contextual Search and retrieve its results.

 

ShumaS
Tera Contributor

I hope the attached image helps convey my intent.
By “Contextual Search,” I am referring to what appears in the ‘Search’ tab under “Recommendations” in the Service Operations Workspace.

What I want to achieve with the flow script:
Call the Contextual Search and retrieve its results.

ShumaS_0-1769558111481.png

 

ShumaS
Tera Contributor

ShumaS_0-1769558111481.png

I hope the attached image helps convey my intent.
By “Contextual Search,” I am referring to what appears in the ‘Search’ tab under “Recommendations” in the Service Operations Workspace.

What I want to achieve with the flow script:
Call the Contextual Search and retrieve its results.