How to trigger Group Approval from Record Producer

[ashu1612]

I have a requirement where customers can raise request to get some issue fix. for that I have created a  a record producer on sn_customerservice_case (i.e. case table).

Here my problem is when cost of repair is less than $500 no approval is required but when cost is more than $500 , group approval is required.

I am not sure how to initiate group approval from case. 

[sejal1107]

Hi @ashu1612 

You can try setting approval rules for the same with table as sn_customerservice_case and condition as

cost of repair more than $500 and group as your required approval group

Please Mark Helpful and Correct if it really helps you.
Regards,
Sejal Chavan