How to trigger the scheduled report to my personal email ID.

dhineshkumar
Tera Guru

Hi Experts,

I have the scheduled report I am unable to trigger the scheduled report to my personal email ID "Dineshsvpcet@gmail.com. Need assistance. I am not the user in the my PDI also. 

 

Thanks in advance.

1 ACCEPTED SOLUTION

Yes, it was possible till London release but after that it has been stopped. You can stil configure email on PDI but i will not recommend , as it will bring your personal emails in PDI.

 

Follow this link

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @dhineshkumar 

 

From PDI we cant send or receive the emails due to security issues. 

 

AGLearnNGrow_0-1716997418629.png

 

 

You can add email here in the schedule report.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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@Dr Atul G- LNG 

But I saw one video they are sending the report to there personal email ID, How its possible  ?

Yes, it was possible till London release but after that it has been stopped. You can stil configure email on PDI but i will not recommend , as it will bring your personal emails in PDI.

 

Follow this link

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Robbie
Kilo Patron
Kilo Patron

Hi @dhineshkumar,

 

As @Dr Atul G- LNG has advised, unfortunately you won't be able to test this in your PDI (Personal Dev Instance). Sending and receiving emails is disabled on PDI's for security (and obvious spamming etc) reasons.

 

Can you not leverage this on a non Prod company instance?

 

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.

 

Thanks, Robbie