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How to Update Branding image in ESC Portal ?

Hritik
Tera Expert

Hello Community,

 

I want to update the branding logo displayed in top left corner of esc portal. 

 

However, when I try to Ctrl + right click on widget it does not show option to edit or go to the configuration. 

Maybe because this is not a widget. 

 

Please suggest where we can modify this logo ? Also, what should be it's ideal size/dimensions ?

Hritik_0-1709020589663.png

 

The name displaying as Chubb is the logo which is need to update. 

 

Thanks in Advance,

Hritik

10 REPLIES 10

Sohail Khilji
Kilo Patron

Hi @Hritik .

 

GO TO > Employee Center->Administration->Portal Configuration.

Open Portal Configuration and in the Logo field click on Update and then you can update your Employee Center logo.

 

Ideal logo size will be >  200 x 40 pixels.... 

 

i hope this helps you...


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Hi @Sohail Khilji 

 

Please FB: 

Hritik_0-1709115012538.png

 

 

There is no logo in current config so I am not able to get it's configuration.

 

When I hover to current logo it displays "Employee Center - homepage"

Hritik_1-1709115074842.png

 

ok follow this :

 

1. Go to > navigator > 'pages' under service portal module

2. Seach for ID=ec_dashboard > open the record and come to realted links

3. click on Open in Designer.

4. Update the logo here....

 

your done , i hope this helps @Hritik 

 


☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

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