How to Update Branding image in ESC Portal ?

Hritik
Tera Expert

Hello Community,

 

I want to update the branding logo displayed in top left corner of esc portal. 

 

However, when I try to Ctrl + right click on widget it does not show option to edit or go to the configuration. 

Maybe because this is not a widget. 

 

Please suggest where we can modify this logo ? Also, what should be it's ideal size/dimensions ?

Hritik_0-1709020589663.png

 

The name displaying as Chubb is the logo which is need to update. 

 

Thanks in Advance,

Hritik

10 REPLIES 10

Priyanka_786
Tera Guru
Tera Guru

Hi @Hritik : Have a look into this doc link-

https://developer.servicenow.com/dev.do#!/learn/learning-plans/vancouver/servicenow_administrator/ap...

Hope it helps. Kindly mark helpful/accepted if it helps.

Regards,

Priyanka Salunke

Hi @Priyanka_786 

I can find the configuration of this logo but i cannot find the  ideal size of it. 

If I need to update it what ratio/size logo should I use ?

Use external website to fix the dimensions of the image according to your requirement

Shailesh Kumar1
Tera Contributor

Hi @Hritik

Upload the image in the marked field to update the logo in the esc portal

ShaileshKumar1_0-1709022750543.png

Hope it helps. Kindly mark helpful/accepted if it helps.

Regards,

 

Hi @Shailesh Kumar1 

Please FB: 

Hritik_2-1709115122651.png

 

 

 

There is no logo in current config so I am not able to get it's configuration.

 

When I hover to current logo it displays "Employee Center - homepage"

Hritik_3-1709115122737.png