How to update catalog variable through REST API
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04-27-2020 03:44 PM
we are integrating SNOW with some internal tools.
We are avoiding writing scripted API.
Is there a way we can update catalog variable value directly through an API?
I am trying but it is not working.
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05-03-2020 10:17 PM
Hello Varun,
Did you have a chance to read this?
- Pradeep Sharma
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05-04-2020 06:12 AM
yes.
I thought there will be direct REST API.
But now I am writing Scripted API.

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05-04-2020 06:23 AM
Hello Varun,
Yes, you are right. As I mentioned the best practice is to use Scripted API and then do the operation via catalog specific APIs.
Let me know if that answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
- Pradeep Sharma

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05-04-2020 06:23 AM
Hello Varun,
Thanks for the update. Yes, you are right. As I mentioned the best practice is to use Scripted API and then do the operation via catalog specific APIs.
Let me know if that answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
- Pradeep Sharma
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05-03-2020 08:48 PM
Hi Varun,
Any update on this? Are you still facing issue?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader