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06-20-2025 03:48 AM
Hello,
The reference field shows the Display Name from table X, as expected, since the Display Name field has Display = true. Without changing this setting, is it possible to use the Name field for the reference field, but only in one specific table?
Thank you and Regards,
Beyza
Solved! Go to Solution.
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06-20-2025 03:53 AM
whatever field is marked with Display=True it will show that value once reference value is selected
Without touching the Display=True at dictionary you can't control what's seen there.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-20-2025 03:58 AM
Hi @beycos
It’s not possible unless the 'Display Name' is set to True. This behavior is by design and is the standard out-of-the-box functionality."
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-20-2025 03:53 AM
whatever field is marked with Display=True it will show that value once reference value is selected
Without touching the Display=True at dictionary you can't control what's seen there.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-20-2025 03:58 AM
Hi @beycos
It’s not possible unless the 'Display Name' is set to True. This behavior is by design and is the standard out-of-the-box functionality."
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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06-20-2025 04:50 AM
Can’t we do this by changing the view? By creating a new view , but without "display name" in the new view?
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06-20-2025 05:29 AM
A view is simply a way to control what you want to display (which fields to show), but the display logic is handled at the table level. Since the same field is being used across views, what you're asking isn't possible @beycos
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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