How to use the rm_enhancement table in ServiceNow

manishjainw
Tera Contributor

Hello,

I'm new to SN and just received my first request. The request is this "Master Data Enhancement—a larger enhancement project, rather than a simple "fix this issue" or "update this record" task. It involves changing or establishing master data or processes."

I’m considering using the enhancement table in SN, but I also want to incorporate an approval process. Could you recommend the best way to structure a flow for this task? Additionally, if you have any relevant YouTube videos or blogs, please share those as well.

 

Blow has what I have so far for flow.

 

Thanks for your help!

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