How to validate notifications through ATF?

[prasannakumard]

Hi Team,

I've configured Incident Notification validation ATF steps. Please find the below steps for the same. But, in Step 5 it getting failed. Can you please review and let me know if any existing ATF are customized for the same or let me know how to fix the issue:

I referred : https://community.servicenow.com/community?id=community_question&sys_id=8144b449dbdb5f400be6a345ca96...

Thanks & Regards,

Prasanna Kumar

[Ankur Bawiskar]

@prasannakumard 

Email would be triggered to the recipients already configured as per your configuration.

Are you saying you want to check recipients of the outbound email?

you can try checking the Recipients in that same step

Regards
Ankur

[prasannakumard]

Yes I tried Ankur, 

But, I'm getting error messages.

If you have experienced/customized these notification validation steps in your system, please provide those steps. It would be very helpful Ankur.

Thanks & Regards,

Prasanna Kumar

[Ankur Bawiskar]

Hi,

I had just used earlier the outbound email step to check if email triggers or not

Regards
Ankur

[Ankur Bawiskar]

@prasannakumard 

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

[Ankur Bawiskar]

@prasannakumard 

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur