How would I know which Email Client Template is being used?

cspra
Giga Expert

We only have 12 Email client templates at the moment.  Using the format of the SUBJECT as a hint, I couldn't find template that has the same structure.

Any clues?

 

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5 REPLIES 5

sachin_namjoshi
Kilo Patron
Kilo Patron

Not sure about template, But you can use "Quick message" instead.

 

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/notification/task/t_Q...

 

Quick message gives you option to select message.

 

Regards,

Sachin