HR case creation

preethigovi
Tera Contributor

Hi Team,

 

When HR case is created backend, the state is set as draft in OOB.

Wanted to know which technically component is setting it.

 

preethigovi_0-1761881779906.png

 

 

Thank you.

6 REPLIES 6

Anand2799
Tera Guru

Hi @preethigovi ,

 

The sn_hr_core_case table is an extension of the task table, which means it inherits the state field from the parent. However, there is a dictionary override applied to the state field specifically for the sn_hr_core_case table, setting its default value to 1 (Draft).

 

Thanks

Anand

@HarshR158979806 @Ankur Bawiskar @ Anand2799 , Even thiugh we have default value as 1, in our instance its setting to ready 10 directly, could be chance any scripts running behind.

@preethigovi 

There is a OOB BR ( Ready for work )

Mark my answer helpful if it helps you
Thanks,
Harsh Raghav

 

 

@preethigovi 

see any business rule or flow is setting the value

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
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