HR case creation
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a month ago
Hi Team,
When HR case is created backend, the state is set as draft in OOB.
Wanted to know which technically component is setting it.
Thank you.
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3 weeks ago
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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a month ago
Hi @preethigovi
The Default value of State field is set to '1'. ( check in the dictionary of state field )
FYI ->
State is the task field which is extended in the sn_hr_core_case table
Mark my response Helpful it it helps you,
Thanks,
Harsh Raghav
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a month ago
@ Anand2799 already pointed out, sharing screenshot below
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
