HR Criteria

RizwanM
Tera Contributor

How do you create HR criteria and what is this audience?

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@RizwanM HR Criteria: A reusable set of conditions (like a filter) that define a group of employees.

Screenshot 2025-08-28 at 4.37.33 AM.pngScreenshot 2025-08-28 at 4.38.21 AM.png

Audience: 

An audience is essentially a collection of HR Criteria. While HR Criteria is a single set of conditions, an Audience lets you combine multiple HR Criteria into one reusable group.

 

Hope this helps.

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5 REPLIES 5

Nikhil Bajaj9
Giga Sage

Hi @RizwanM ,

 

To create HR criteria, you define a name, description, and activate the criteria, then use a condition builder to set up rules based on fields and values from a relevant table. The audience for HR criteria includes individuals, specific groups, or all employees, which can range from a single user, a department, or even employees in a particular region. 

 

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Nikhil Bajaj

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Nikhil Bajaj

nikhil kamlekar
Tera Contributor

Hi @RizwanM ,

 

To create a HR criteria in Human Resources. Please following the below steps: 
Navigate to HR Administration>HR Criteria
OR
Create or Add HR Criteria from HR service.
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Basically, it's used to restrict it for only defined audiences you can configure in HR criteria conditions for Ex: specific regions, new hires.
The HR criteria records stored in sn_hr_core_criteria

If my response is useful in anyway, please mark as ''Helpful" and ''Accept as Solution"

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @RizwanM 

 

https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/human-resourc...

 

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