HR Lifecycle Case stuck at "Rescind In Progress" despite history showing "Rescind" transition.

Astik Thombare
Tera Sage

Hello Community,

 

We are currently experiencing an issue with HR Lifecycle Cases. The case history shows the state changing from "Rescind" to "Rescind In Progress," but the form itself still displays "Rescind In Progress."

 

(Please attach the screenshot for reference.)

AstikThombare_1-1750844278779.png

 

AstikThombare_2-1750844335229.png

 

2 REPLIES 2

Shruti
Mega Sage
Mega Sage

Hi,

Make sure the activities in rescind activity set are completed.

Can you check the state field value in record XML or in list view?

Hi @Shruti  ,

 

The activity context showing State as 'Finished' and In XML the value is 'Rescinded in Progress '