HR TASK - when state changes to close complete additional note and work note are read only. why ?

[eyal abu hamad]

U want the HR task when it changes to close complete to not make the comments section read only

state close complete

[Dr Atul G- LNG · Accepted solution]

Hi @eyal abu hamad 

It could be an out-of-the-box (OOTB) behavior. You can check the HR Task table to see if any scripts, business rules (BR), or policies are applied that might be making it read-only. I checked in my PDI, and OOTB, when I move the HR task to a closed state, the additional comments get hidden. This suggests that it's defined OOTB. Please verify the logic, BR, or script on the HR task.

[eyal abu hamad]

I forgot about the UI policy 🤣
thank you, the name of the ui policy is "Lock fields when Task is closed" and its on the HR Task table
comments and work notes set to read only when the state change to closed complete, close in complete or canceled