html in email script

[harry24]

Hello 

How to fetch HTML field value of knowledge article in email script 

Thanks

[Viraj Hudlikar]

@harry24 - The requirement is incomplete to me after fetching what are you trying to do with it are you going to print in email body?
If yes the simple gliderecord on article then once you get row record then with template.print(GlideRecordobject.fieldname); will print value in email body.

If no then please let us know little more with your use so we can guide you.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Viraj Hudlikar]

Hello @harry24

I believe you are doing great.

Did my reply answer your question?

If my response helped, please mark it correct and close the thread so that it benefits future readers.

Thanks & Regards,
Viraj Hudlikar.

[Community Alums]

Hi @harry24 ,

Can you try out following code in Email script.

var article = new GlideRecord('kb_knowledge'); 

var articleSysId = current.sys_id; 

if (article.get(articleSysId)) {
var htmlContent = article.Field_name; 

email.body = "Knowledge Article contents: " + htmlContent;
}