HTML variable type on Catalog Item - is it possible to remove the toolbar?

Community Alums
Not applicable

I have an HTML variable in a catalog item.  I have to have this as it's the only thing that will hold an image.  I need to be able to remove the toolbar so it's not editable.  Is there a way to do this?

Or make it read only?

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Happy to help!

 

If you can mark my answer correct you'd make my Friday good too.

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14 REPLIES 14

Mark Endsley
Tera Guru

Check this article

https://community.servicenow.com/community?id=community_question&sys_id=4bdb4be1db9cdbc01dcaf3231f961956

 

Community Alums
Not applicable

Already tried that, Does not work on Catalog View

Can you elaborate on what you mean by Catalog Item view?

 

Is this the form that will be submitted or the RITM after it is created?

I know what your issue is.

 

On a List view for your client script, add the Isolate script field. Set this to false.

 

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