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10-04-2023 08:16 PM
I am performing easy import on the custom table, but the string field from Excel' u_owner' is not getting mapped to the reference field 'Owner' on the target table. It is mapping the other fields but the owner field just does not get copied and leaves blank.
Need Urgent help on this.
Solved! Go to Solution.
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10-05-2023 12:09 AM
Hi @Mishu
Most probably because of this rule.
Name: user query
URL: https://<instance_name>/sys_script.do?sys_id=62a7bfaf0a0a0a6500c49682bd82376a
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10-04-2023 08:17 PM
@Ankur Bawiskar -- Please help me here
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10-04-2023 08:53 PM
how did you setup the field map? share screenshots
for target field as reference you need to provide referenced value field name, what did you setup there?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-04-2023 09:22 PM - edited 10-04-2023 09:34 PM
@Ankur Bawiskar ...
I am setting the referenced value field name, but every time I do the next Easy import and check the Reference Value Fieldname for the current import it is set back to blank.
The customer doesn't want to use the load data functionality so they asked for easy import
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10-04-2023 10:42 PM
the field map should not vanish
But if you are using easy import then ensure you give correct value in that excel
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader