Hi @abhi159
Are you trying in PDI? If yes, then sorry email inbound / outbound has been restricted in PDI due to security issues.
If in client instance
please check
email Properties are enable
email accounts has been set up
email server connection is live
and using the right email address to send email
Check email logs.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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