I am trying to create a new change form it is showing an error for every updating the ticket.

mania · ‎03-14-2024

Hi,

Can you please help on this how to solve this error. It will be helpful.

Thanks in Advance!

Harish KM · ‎03-14-2024

Hi @mania there should be some business rule which is doing this, did you check the br?

Regards
Harish

mania · ‎03-14-2024

@Dr Atul G- LNG @Harish KM

Thanks for Responding!

Can anyone please tell me in change form, In the approver related list in that approvals came from?

Please suggest how come those approvals. It will be helpful.

Thanks!

Mania

Dr Atul G- LNG · ‎03-14-2024

Hi @mania

You can check

The flow , if it defined in Change approval policy or not.

https://youtu.be/ZagkeAE0dc8

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mania · ‎03-14-2024

@Harish KM @Dr Atul G- LNG

This is regarding flow this is OOB flow I have deactivated it for testing now I am trying to activate it but it is disable and i am not able to activate it and can you please suggest me to activate it.

Thanks!

Mania