I cannot Create a new entity

Cris AD
Tera Contributor

In my learning website, Im doing the course 

Virtual Agent Simulator (Quebec)

 

so, Im in this step:

Create a simple entity for internet

  • Create a new simple entity named internet
  • In an utterance, select a given word that you want to define as a simple entity

But when Im trying to add the new simple wntity and click on save button, is doing anything... is not saved and the record is not created

find_real_file.png

AAlso, the Associated entities record is not created as it was supposed to be

find_real_file.png

 

and also there is appearing this message in the home page of the instance (the instnce was temporary instance provided ny the sericenow course training)

find_real_file.png

 

Please help, how can I fix this in order to pass this steps to contunue with the course...

Thanks and Regards

6 REPLIES 6

This does not work as described in Now Learning instance. I keep getting this message:

 

MilicaPreradov_0-1721315921796.png

 

Does anyone know a workaround ? It is not letting me finish my VA Simulator course.

Thanks

 

 

Hello, 

I have reached out to ServiceNow support and they have gave the solution which worked perfectly and let me continue with my Virtual Agent Simulator course.

I will attach the steps required to solve the issue: 

MilicaPreradov_0-1721735777317.png

Hope it helps!

Milica