I cannot Create a new entity
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03-03-2022 10:00 AM
In my learning website, Im doing the course
Virtual Agent Simulator (Quebec)
so, Im in this step:
Create a simple entity for internet
- Create a new simple entity named internet
- In an utterance, select a given word that you want to define as a simple entity
But when Im trying to add the new simple wntity and click on save button, is doing anything... is not saved and the record is not created
AAlso, the Associated entities record is not created as it was supposed to be
and also there is appearing this message in the home page of the instance (the instnce was temporary instance provided ny the sericenow course training)
Please help, how can I fix this in order to pass this steps to contunue with the course...
Thanks and Regards
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03-07-2022 02:51 PM
I would ask on the VA/NLU Forum: Virtual Agent and Natural Language Understanding
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12-25-2022 07:01 AM
Did you get the solution for this, even i am unable to create a Entity. can you please guide me, if have got the solution for it
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02-08-2024 03:59 AM
Same here. I don't know how to create a new simple entity
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03-14-2024 03:32 PM - edited 03-14-2024 03:33 PM
Hello @Treffer ,
To complete the creation of Entity kindly follow the below steps:
1. Open the CD Self Service Model.
2. Open the InternetIssues intent.
3. Click on any word on the utterance to create a new Entity.
You can also refer to the ServiceNow product documentation:
Link: https://docs.servicenow.com/bundle/tokyo-now-intelligence/page/administer/natural-language-understan...
Please mark my answer HelpFul if this resolves your issue.
Thank you,
Manthan