I cannot Create a new entity

Cris AD
Tera Contributor

In my learning website, Im doing the course 

Virtual Agent Simulator (Quebec)

 

so, Im in this step:

Create a simple entity for internet

  • Create a new simple entity named internet
  • In an utterance, select a given word that you want to define as a simple entity

But when Im trying to add the new simple wntity and click on save button, is doing anything... is not saved and the record is not created

find_real_file.png

AAlso, the Associated entities record is not created as it was supposed to be

find_real_file.png

 

and also there is appearing this message in the home page of the instance (the instnce was temporary instance provided ny the sericenow course training)

find_real_file.png

 

Please help, how can I fix this in order to pass this steps to contunue with the course...

Thanks and Regards

6 REPLIES 6

Adam Stout
ServiceNow Employee
ServiceNow Employee

I would ask on the VA/NLU Forum:  Virtual Agent and Natural Language Understanding

mazin690
Tera Contributor

Did you get the solution for this, even i am unable to create a Entity. can you please guide me, if have got the solution for it

 

Treffer
Tera Contributor

Same here. I don't know how to create a new simple entity

Manthan
Tera Contributor

Hello @Treffer ,

To complete the creation of Entity kindly follow the below steps:
1. Open the CD Self Service Model.
2. Open the InternetIssues intent.
3. Click on any word on the utterance to create a new Entity.

You can also refer to the ServiceNow product documentation:

Link: https://docs.servicenow.com/bundle/tokyo-now-intelligence/page/administer/natural-language-understan...

Please mark my answer HelpFul if this resolves your issue.

Thank you,
Manthan